Gateway Professional Services 
Services Offered
Technology Selection
One size does not fit all. Fleets, industries, and companies are different. Need an unbiased opinion from people who have been there before? We'll help you determine needs, assign priorities, determine legal requirements, and facilitate conferences with vendors and other fleets.
Project Management
The right plan is important. So is measuring progress against the plan and having alternatives for those inevitable times that things do not go as planned.
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What is the scope of the project?
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Which departments are involved?
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What tasks are insourced and outsourced?
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Define responsibilities.
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Assign roles.
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Determine IT infrastructure requirements.
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Project funding.
Once you have determined which technologies and vendors are right for you, it is time to get started.
Let us help you write a simple yet effective project plan. The elements of this plan will include:
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Setting goals
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Assigning roles - internal and external
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Driver Training
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Installation
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System Administrator
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Trainer
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Technical Support
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Setting up your IT infrastructure
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Arranging for vehicle installations
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Who will perform
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Vehicle availability
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Maintenance facility availability
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Additional or rental vehicles
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Training
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Mechanic training - vehicle installations
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System administrator
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IT, technical, and integration (if needed)
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Executive overview
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Pre-implementation meeting
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On site project coordination
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Vehicle installations
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Production per day
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Assigning units
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Configuration
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Confirmation of proper operation
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Follow-up training
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Best practices and lessons learned
Implementation
The implementation phase starts then the order is placed with the vendor(s), and ends when all technology is installed and the new technology becomes a routine part of your business.
The implementation phase starts then the order is placed with the vendor(s), and ends when all technology is installed and the new technology becomes a routine part of your business.
The Implementation Manager
We can provide you with a project manager during your implementation, or train you on managing your own implementation. However you do it, have an implementation manager who is knowledgable and empowered to make decisions, plans, and deviations to the plan.
What happens during implementation?
Your implementation may last 2 days or 12 months, depending on the complexity of the project and the size of your organization. Following your project plan, most implementations include:
Receipt of product from vendor
Site preparation
Assign roles and create job descriptions
Vehicle installations
Personnel training
Project task tracking
Problem resolution
Technical support
Remedial and followup training
Integration of business processes and assimilation of company culture using your new system
Vehicle Installations
Gateway Professional Services is able to provide you a full range of services from basic installation of GPS tracking devices to complex integration and monitoring. Our knowledge does not stop at the truck, we can answer your configuration and software questions as well.
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J1587/CAN ECM data buss monitoring
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J1708
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Satellite, terrestrial, or multi-modal communications
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Theft deterrents and alarms
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Trailer and non-powered equipment tracking
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Radiation source sensing
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Explosives hazard system abatement
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Seat belt usage compliance
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PTO (Power Take Off) monitoring
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Brake usage
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Headlight usage
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Auxiliary tank level monitoring
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Trailer identification
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Door monitoring
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Fuel level sensing
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Cruise Control usage
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Emergency and warning device usage
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RFID/Barcode scanner
Our installers are all certified by the manufacturer, as well as to Gateway standards. We know how to install your technology - as well as how to configure, test, and certify your system. We work around your schedule. We can handle unusual situations and will work with you to provide a managed, trouble-free experience.
Training
Training is the difference between self-sufficient attainment of your goals, and continued reliance on others for your company's success. The greater your knowledge, the less reliance you have on your vendor. The greater your knowledge, the greater your return on investment.
Proper training is the difference maker and it's the best investment you can make in your fleet management system.
Training offered
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System administrator basic and advanced training
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Specialty courses for law enforcement and government agencies
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Industry group and association events
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Executive Return on Investment seminars
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Driver Technology Training
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Accident Prevention and Reconstruction
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Mechanic and technician installations, repairs, and troubleshooting
Our trainers are qualified, certified, and subject matter experts. You will meet and interview your trainer. Our principals and affiliates come from fleet safety, federal agencies, technology providers, and fleet management. Curriculum vitae are provided for each of our trainers.
Technology Audits
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Are you happy with the technology that you have?
You may have the perfect technology, but you have not had the expertise to properly implement your system. You may have outgrown your system, or your system may not match your business processes. Your technology may not be compatible with your operating requirements.
Based on the current state of technology, we can audit your system and produce an impartial assessment of your system and its effectiveness. |
Expert Testimony
Gateway Professional Services provides expert testimony for legal proceedings, depositions, and other proceedings where an unbiased, reliable person is required. We have assisted transportation companies, manufacturers, individuals, agencies, and employees in matters of highway vehicle accidents and incidents. GPS is affiliated with some of the premier accident investigators in North America.
Contact us for a confidential consultation.
